In complex IT structures with different operating system and application requirements, a Citrix Server based computing environment is the decisive prerequisite for rapid application deployment with high scalability and robust management features. The Citrix Presentation Server platform enables a major simplification of the administration, expands access to the company's applications and taps the fully potential for access via LAN, WAN, extranet or intranet.
Companies who are faced with the need to make business critical applications available company-wide but are not prepared to compromise security, reliability or effectivity.
We have a multitude of services on offer with which you can build a Citrix system landscape. They range from monitoring hardware and software components through to client support and the installation of further applications and printers. They each significantly reduce the deployment and administration costs. Enhancing Citrix Presentation Server with Citrix Secure Access Manager will secure application deployment over the Web and can be simply and effectively implemented at any time.
In order to fully exploit the performance and capabilities of systems and applications, Citrix products must be implemented using thorough, planned and tested operating procedures. We take care to ensure that operating the systems does not burden your company.
We monitor the complete working process. If problems occur or changes are requested while we're managing a complex Citrix environment, we immediately forward the corresponding reports via a professional help desk to our specialists or back to the manufacturer. A solution to every problem is developed and documented. Changes that occur in your environment are dealt with where possible with no downtime and adapted to existing processes in your company. The COMLINE AG managed services processes are based very closely on ITIL (IT Infrastructure Library) best practices.
As a certified Citrix Gold Partner we advise on, implement and operate solutions based on the Citrix product line. When introducing a Citrix Terminal Server environment we lay special value on optimizing the administrative managed services process of your existing IT environment and on analysis of the costs saved by implementing terminal services in your company.